The things schools ask us for most
Choose what you want to do. Each GIF takes you through the task from start to finish.
A little help for pupils and families
Logging in, finding your lessons and getting support.
Keep a guide to hand
Ready to print, or download the GIFs to share in an email or a help ticket.
Need us to take care of it?
For changes, cancellations, billing or anything you cannot do in the portal, send a ticket.
Email ticket@purpleruler.com
Include these details so we can help:
- The pupil’s name and course
- What you need done, and by when
- The subject and lesson date, if relevant
- Your name and reply email
Start a ticket email →
You can also use Tickets in the school portal or Support & Tickets in the pupil space.