Purple RulerHelp Centre

Find your task.
See how it’s done.

Enrol a pupil, check attendance or get help. Open a task below for a short GIF and a few clear steps.

The things schools ask us for most

Choose what you want to do. Each GIF takes you through the task from start to finish.

A little help for pupils and families

Logging in, finding your lessons and getting support.

Need us to take care of it?

For changes, cancellations, billing or anything you cannot do in the portal, send a ticket.

Email ticket@purpleruler.com

Include these details so we can help:

  • The pupil’s name and course
  • What you need done, and by when
  • The subject and lesson date, if relevant
  • Your name and reply email
Start a ticket email →

You can also use Tickets in the school portal or Support & Tickets in the pupil space.